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SpinDistribute.com Article Directory

The following article was published in our article directory on October 26, 2010.
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Six Keys to A Successful Day Using Outbound Telemarketing

Article Category: Business

Author Name: Carolyn Stanfield

Using outbound telemarketing can help your business sell products around your state, around the country, or around the world. Phone center workers call out to your potential customers and explain your goods and services in a way that is often irresistible. Many of your potential customers soon become customers and before you know it your company has grown.

Whether you are the owner of a small business or an executive in charge of his company's telemarketing services, you can influence the success of the program every day. Here are six keys for using your day to make your call center work for you.

1. Start your day after a restful night's sleep and a good, healthy breakfast. Keeping yourself healthy and strong is a way to stay focused on your tasks and able to deal with the members of your telemarketing team.

2. Take a few moments to call and check in with the supervisory staff at your call center outsourcing location. Be a good listener to find out how they are doing, and tell them any goals you have for them or company news you would like to pass on.

3. Read over the latest reports of statistics of how the telemarketing is meshing with your sales numbers. Analyze the problems areas and notice which products do not seem to be getting the sales coverage they need.

4. Check on your sales staff at your company to make sure they are getting what they need from the telemarketing services.Any time you deal with outbound telemarketing, you have to take the opinions of your sales staff into account and give them opportunities to provide input about problem areas.

5. Use your computer to do a quick check of your telemarketers' quotas and how well they are fulfilling them. Take notes of the workers who seem to be lagging behind and keep those notes to use in speaking with the supervisor later.

6. End the day with a final check-in call to make sure everything is going the way you want it to go. Bring up any concerns you have been alerted to during the day, and talk about how the day went both at your company and with the call center outsourcing. End with a note of praise if you find that they have done something especially well.

Think of your outbound telemarketing center as a part of your company team. It may not be there at your location with you, but you can communicate and work together to establish a solid relationship and get things done. It only takes a part of your day and a little of your time and energy to get the best work from your call center every day.

Keywords: outbound telemarketing companies,telemarkecting programs,lead generation firms,lead generation companies,business,sales lead generation,qualified sales lead generation,b2b lead generation call center,lead generation,marketing,business development,business marketing,prospecting,sales

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