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The following article was published in our article directory on December 28, 2010.
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Tips on Getting the Best Business Phone Systems for Your Business

Article Category: Business

Author Name: Craig Yancich

Good business phone systems are essential for a smoothly running business, since they enable employees to easily communicate with customers as well as with business partners in distant locations. Not having a well-functioning phone system can annoy your customers and cause lost business. On the other hand, a good system cannot only enhance productivity but also build goodwill for your business in the eyes of your clients. Here are some tips on how to get the best phone system for your organization:

Consider your communication needs. How many staff members does your business have and what other office equipment do you have (such as faxes and modems) that will need to be connected to the system.

Consider what kind of system you need. There are three major types of business phone systems: PBX, VoIP and hybrid. PBX is a standard system that allows employees to make internal and external calls while VoIP lets you make phone calls using the Internet rather than regular phone lines. Hybrid systems combine features of both systems, allowing you to make calls using the regular lines as well as the Internet.

Before purchasing a system, consider your future needs and if the system can be upgraded to meet them. For example, future business growth may result in increased staff, and more phones may be necessary for them.

Consider purchasing more wiring now than you actually need, in order to save on future costs as well as forestalling the possibility of a complete rewiring when you need to upgrade the system.
When reviewing a system, you should also look for one that allows you to integrate existing equipment, such as voicemail and headsets, with it.

Think about which vendor you will use. Keep in mind that you will not only be buying a phone system from them, but also services such as installation and maintenance, as well as training on how to use the system. Make sure to check the vendor s references, and ask for quotes from at least three to four vendors to get the best deal.

Ask the vendor for an estimate on the cost of upgrading the system you are buying to determine the feasibility of future growth.

Consider renting a phone system. If your business has a limited budget or you want to upgrade to a newer system without having to invest a lot of money, leasing a system is a cost-effective solution.

Wait for the end of the quarter deals when vendors are offering sales. This is a great way not only to save money but also begin the next business quarter with a fresh system.

Consult with other business owners before buying a system. They will not only help you find the best system for your needs, but also help you avoid problems that may crop up in the future since they have already solved them and can tell you how to deal with them.

Make sure that you will be able to see demonstrations of the business phone systems that you are buying, in order to determine if they will meet your current and long-term needs.

Keywords: business phone systems,shoretel phone systems,digium switchvox phone systems

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