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The following article was published in our article directory on February 14, 2011.
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How VoIP Business Phone Systems Work

Article Category: Business

Author Name: Craig Yancich

Voice over Internet Protocol is a communication system that makes use of the internet to place and receive calls through the computer or the phone. The service is most often used by businesses - both big and small - to handle their transactions with clients.

How it Works

Small business phone systems use VoIP to remain updated about the workings of the company. This is especially true for single proprietorship ventures where it is necessary for the owner to be accessible to his or her clients in order to promote and develop the company.

In order to avoid getting too technical about the subject, VoIP records audio sounds and compresses them into a computer readable format before sending them through the internet where the receiving hardware decodes the compressed file and gives out the exact audio input. This is done in a very rapid pace, allowing for individuals to her and talk to each other even when countries apart.

There are actually different ways that the VoIP phone system may be implemented.

Computer to Computer

This is the most common and the one most easily understood. The audio is sent by a computer and received by another computer wherein the path of data goes from pc to modem to the internet and then received by another modem and decoded to another pc.

Computer to Telephone

For travelers or those who are frequently out of the house, the Computer to Telephone option is another perk in the VoIP technology. The message is sent from the PC, travelling to the modem and passes through the Internet. From here, it is absorbed by the mobile phone service network to an individual's phone - whether mobile or land based.

Phone to Phone

This option utilizes multiple hardware equipment for connections. A phone is attached to an adapter which is also attached to a personal computer. From here, the audio travels to the modem connected to the computer, being transferred to the internet before being released to a phone network that services the receiving handset.

Why it's Popular

There are multiple reasons why VoIP services like the ShoreTel Phone Systems are getting popular. The main one being that VoIP is cheaper than regular phone lines, especially considering the numerous perks that are provided by the service. Unlike regular phone lines that charge extra for features like Call Forwarding, Alerts, Contact Management and Call Transfer, VoIP services have these perks for free. Providers like Switchvox Phone Systems even come with Conference calling options to seamlessly conduct meetings via handsets.

The fact that VoIP is portable or transferable is also a big plus considering that most companies today deal with international transactions. Companies that send their CEO's or representatives to another country in order to close a deal would be able to cut down on their expenses when utilizing VoIP.

Without a doubt, VoIP is one of those technological advances that would greatly benefit businesses . However, it is important that companies learn to choose their provider in order to gain maximum benefits in the service. Ideally, companies should choose phone system providers that have been in the business for a long time, ensuring that they are a solid and dependable company that are constantly up to date when it comes to VoIP.

Keywords: business phone systems, shoretel phone systems,switchvox phone systems

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