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The following article was published in our article directory on March 15, 2011.
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BMW Auto Repair - Key Things to Consider when Acquiring Services

Article Category: Automotive

Author Name: Brett Weiner

You would always hear of BMW cars being tagged as the ultimate driving machine. They have a pretty solid following because these cars accelerate like a sports car, but still have the handling of the regular city-driving car. Now, while this car can be deemed a luxury, good auto repair and service should never be. These cars cost a lot, and that fact alone is enough for the smart consumer to do major thinking and preparation before trusting their prized vehivle to a BMW Auto Repair technician. Otherwise, it isn't repair anymore, it is gambling. Here is a list of key considerations in choosing BMW service companies.

1. Reputation. You need to do your homework. Find out how capable the specialists are either by word of mouth or by online comparison and quote sites. You may also check out clientele and their testimonials. It would also help if you learn about how long the company has been handling BMW repairs. Ask your friends and associates for their opinion, especially if they have European cars as well. The local consumer organization, such as the Better Business Bureau may also have ready information about the companies you have in mind.

2. ASE Certification. The National Institute for Automotive Service Excellence carries out tests for professionals in the field. These certifications have become a national standard; so much so, that it is usually an employer requirement (although not one required by law) to be ASE-certified. With an ASE certification, you are assured that the specialist has had formal training and has relevant work experience as well.

3. Specialization. This is the clincher. An ASE certification is an excellent proof of automotive systems knowledge. But if you have a BMW vehicle, you should consult a specialist who has a knowledge of the systems in particular. Choose technicians who are reputably good in the field; those who have experience and have access to up-do-date automotive-related information systems. It would be excellent if they have access to factory updates and bulletins as well. Going to a specialist may entail a higher BMW repair cost, but in the long run, you would actually get to save money as you are assured of the quality of the repair service.

4. Warranty. Find out about the warranty policy of your car, as well as the warranty policy about the maintenance work that is to be carried out by the BMW repair service center. Some offer warranties for up to 24,000 miles. Note that there could be warranty stipulations with your car that would entail the use of dealer and OEM parts to stay valid. The repair shop should be able to meet these warranty policies. Choose a company which keeps tabs on maintenance and those who issue service reminders to help with your car's maintenance and in meeting those requirements for warranty.

5. Customer service. This has a significant role in the overall customer experience. If you are not satisfied with an aspect of the service, you should be able to discuss it easily with the service center manager. Companies of good reputation would appreciate it that you give them a chance to respond to the concern. Make sure that all aspects of the transaction, including labor rates, satisfaction guarantees, disposal fees and costs of parts; as well as forms of payment should be made clear.

Keywords: BMW Service, BMW Repair, BMW Auto Repair, BMW Maintenance, BMW Repair Cost, BMW Repairs, BMW Car Brakes, Mercedes Benz Service, Mercedes Benz Repair, Mercedes Benz Auto Repair, Mercedes Benz Maintenance, Mercedes Benz Repair Cost, Mercedes Benz Repairs, Mercedes Benz Car Brakes

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