What can I do when logged in?

You can submit new articles, so we can make unique versions of them and distribute them for you.
If you want to simply publish the same article on 800 websites, you can tell us to do that.
You can see the archive and current status of all your article distributions.
You can order any number of high-quality articles - just let us know your keywords.
You can browse the archive of all the articles we have written for you.
You can order our Complete Service (10 high-quality articles plus 10 article distributions).
You can purchase more credits for our services and check your affiliate earnings.
Much more ...

SpinDistribute.com Article Directory

The following article was published in our article directory on October 19, 2013.
Learn more about SpinDistribute Article Distribution System.

Telephone Answering Service – Your Key To Total Customer Satisfaction

Article Category: Business

Author Name: Aaron S. Robertson

Keeping your customers happy is your main duty as a business owner, and the best way to do this task is by providing an open line of communication, and you can do this with the help of a telephone answering service, commonly known as a call center. There are still some old-fashioned business owners who are still unconvinced about the merits of hiring a call center to handle their company's phone calls, they believe that they can handle the task in-house without having to outsource it to another company; if you are one of them, then the following reasons might just help change your mind.

Call centers can answer your customers' calls immediately

No one wants to be placed on hold for a long time, but this is what happens if there are only a couple of people handling the phone calls for your company. If there are plenty of people who are calling at the same time, then you can only accommodate a few of them at a time, the others would have to wait until the first ones are finished; and this usually meant a very long wait which will cause tempers to flare.

When you hire a telephone answering service, there will be more than enough people who will be answering the calls from your clients, and they make sure that all incoming calls are handled properly and in a timely manner. With their help you can be sure that the number of irate callers will go down significantly, and customer retention is almost guaranteed.

Call centers allow you to focus on other important aspects of your business

With the help of a call center, you no longer need to micro-manage your business. Not only will they handle all of your customers' calls, they will also provide you with detailed reports that you can use to further improve your services. It will be like your company has an entirely new department that handles customer service even though the people are actually located elsewhere.

You can now shift your focus towards improving your products and/or services to make sure that your customers are always happy and that you can still make a substantial profit.

Call centers are cheaper

If you think that it will be more economical if you just hired people for an in-house call center, then you are very wrong. Not only will you spend a lot of time and money hiring and training more than a dozen people to answer the phones correctly, you also need to provide them with computers and office space, and these do not come cheap.

With a telephone answering service you only pay for services rendered, the other costs are shouldered by call centers themselves; and since most of them are offshore companies their labor costs are often much cheaper.

Hopefully the reasons stated above are enough to make you change your mind about hiring a call center, there are even more benefits that you will discover when you actually hire them.

Keywords: answering service, telephone answering service, telephone answering services, call center, call centers

Learn more about SpinDistribute Article Distribution System. We also offer one of the Best Article Writing Services out there - give us a try if you need great articles on various topics!

SpinDistribute.com Network

Each article you submit at SpinDistribute.com is sent through our innovative Article Distribution System to our network of more than 1840 publishers - about 55% of them are high-quality article directories, 30% of them are niche blogs and 15% of them are other content-rich websites.

To achieve the best possible success we only publish your article to most related websites. This means your article will show up on approximately 640 - 880 most related websites which will give you great SEO results.

We also offer a separate Professional Article Writing Service to everyone who's looking for high quality web content and well researched unique articles.